All about Allconnect
At Allconnect®, we’re all about connecting you and millions of others to the best deals on internet, TV, home security, electricity and more. Helping you shop for home services is definitely what we do best, but it’s not all we do.
Allconnect is a free tool for home service shopping, sure, but it’s also a resource for learning how to make the most of those services. Read on to discover more about Allconnect: who we are, what we do and how and why we do it.
Get to know Allconnect
Who we are: A marketplace with decades of experience and millions of users
Allconnect, Inc. was founded in 1998 in Atlanta, Georgia, with the goal of creating a simple marketplace for people to shop for multiple services, from multiple providers, all in one place.
In addition to Allconnect.com, Allconnect also partners with utility companies across the country to help customers who are starting or transferring their electric service connect with all the other home services they need when they move.
Twenty years later, Allconnect has helped more than 33 million people across the country set up home services.
In 2017, Red Ventures acquired Allconnect, Inc., bringing new technology, extra talent and fresh perspectives to the business. Allconnect is now based in the Charlotte, North Carolina, area with offices as well as sales and customer care centers in Atlanta and across the U.S.
What we do: Inspire informed decisions, not influenced ones
Instead of trying to sell a product, we give you the information needed to let the product sell itself. It sounds simple, but we feel it’s the best way for our customers to truly get what’s best for them.
We gather info from top providers across the U.S. and make sure to include everything you’d want to know — availability, pricing, special features, even the fine print. Then, we objectively present it all and let you decide which providers and plans are best for you. Once you have an idea of what you’re looking for, we’re ready to complete your order and schedule your installation.
How we do it: Partnerships, tech… and lots of hard work
Allconnect partners with more than 30 internet, TV, home phone, utilities and home security providers. By partnering with so many providers, Allconnect is able to bring you some of the best options available at your address, so you can find and compare your options all in one place.
Through our additional partnerships with utility companies across the country, we are also starting to offer other new products available in your area, like green energy and warranties.
How does Allconnect know which plans are available in your area?
It’s all thanks to our in-house technology and dedication to bringing you accurate, up-to-date information. The plans and pricing you get from Allconnect are the same as what you’ll find on individual provider’s sites. The difference is we provide them all in one place to help you compare.
Why we’re different: It’s all about you
Allconnect focuses on what’s important to you, like:
- What’s available in your area
- What’s best for your needs
- How you can save money without compromising service quality
- How to avoid getting stuck with a plan you don’t want or need
At Allconnect, we want to give you all the information you’d need to make an informed decision. Allconnect is your source for provider info and comparisons, interesting stats for your area and, most importantly, the best plans available for your home.
What drives Allconnect
At Allconnect, we are analysts, sales specialists, researchers, writers, designers and developers — but no matter our individual roles, we’re all industry experts. We’ve done the research on what to look for in internet or TV providers, and we’re eager to pass those learnings on to you.
Allconnect uses a patented, 100% cloud-based Application Programming Interface (API) technology to bring you accurate, up-to-date info on plans no matter where or when you use our site.
Designed for speed, agility and security, our technology supports 30,000 product SKUs across a nationwide footprint of service providers and can support upwards of 5 million customer transactions a day.
Our sales agents use the same technology to see exactly what’s available for your home. When you call, they’ll be able to tell you what providers and plans are available, as well as give you the specific details of each plan.
Answers to your Allconnect questions
Here are some quick answers to common questions about Allconnect. Have more questions? Check out our Allconnect FAQ page.
Allconnect sells a variety of home services from top providers across the U.S. Services include internet, TV, home phone, home security and energy in deregulated states. Allconnect doesn’t provide any of these services outright but instead connects you to the top available providers who do.
Allconnect partners with most of the top providers available. Some providers not currently sold via Allconnect may include small, highly-localized providers. We strive to partner with the biggest providers and continuously seek to establish new partnerships in order to bring you the most reasonable and reliable options when shopping for home services.
No, Allconnect is completely free to use. Any costs that come with setting up new services come straight from the providers, not Allconnect. You will not be charged any fees or premiums for ordering services through Allconnect.
Allconnect has close partnerships with the providers we sell products for. Whenever we sell a provider’s product, the provider compensates us for that sale. This allows Allconnect to always be free for the customer to use.
Allconnect has a few call centers, and your call could go to any one of them depending on when and where you’re calling from. Regardless of which call center you reach, an experienced, knowledgeable Allconnect associate will handle your order. They will ask you what you’re looking for, tell you what’s available in your area, process your initial payment over a secure network and schedule your installation.
In many cases, when customers are setting up electricity services, they are also in the market for other home services, such as internet and TV. that’s why Allconnect partners with many electricity providers to help customers who have just started or transferred their electric service set up all their other home services at the same time.